FROM BENEFITS TO CARE

Healthcare Shouldn’t Be This Hard.

Shield Health 360 brings coverage, care, pharmacy, benefits, and a personal Care Team together in one place.

Person using a smartphone
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Shield
Illustrative member experience
I NEED HELP
Find Care
My ID Cards

One number. One team. One healthcare experience.

You shouldn’t need to understand every carrier, network, pharmacy program, and benefits administrator. Start with Shield.

Insurance
Doctor
Pharmacy
Dental
Shield Health 360
Mental Health
Claims
Medical Bills

Real questions. A clear place to start.

We don’t hand employees another phone number. We help them solve the problem.

Start With Shield: We help locate participating providers and available care resources. Support
SHIELD COMPLETE

Complete employee healthcare. One connected experience.

Shield Complete brings selected coverage, care access, and navigation together. Available benefits and services vary by plan and employer selection.

Coverage & protection

Health coverage, dental, vision, and supplemental financial protection.

Care & pharmacy

Available primary, virtual, mental-health, and pharmacy resources.

Navigation & support

Shield Care 360 connects the dots between benefits and care.

PERSONAL CARE NAVIGATION

Every employee deserves a healthcare concierge.

Your benefits don’t end when you enroll. That’s when our job starts.

Understand

Know what benefits you have and how to use them.

Connect

Find participating care, pharmacy, and administrative resources.

Follow through

Get support with claims, bills, and the next step.

Take healthcare questions off HR’s desk.

Give employees a place to ask for help—so HR doesn’t have to become the company’s healthcare help desk.

01

One starting point

Benefits education and human navigation.

02

Care & pharmacy support

Help finding the appropriate benefit or resource.

03

Claims questions

Help understanding explanations and next steps.

04

A better experience

Less confusion and greater awareness of available benefits.

Connected by Shield. Built around your people.

Select solutions around your workforce—not a collection of unrelated policies.

01

Shield Complete

Multiple benefits. One connected experience.

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02

Shield Care 360

Personal healthcare navigation and follow-through.

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04

MEC & Workforce Health

Understand limited-benefit coverage clearly.

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05

Primary & Virtual Care

Connect with available care resources.

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06

Shield Rx 360

Prescription access without the runaround.

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08

Shield Protection

Financial protection for covered events.

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The right starting point for your situation.

Designed primarily for employers with approximately 3–50 employees, with options for larger groups where appropriate.

The right starting point for your situation.

Designed primarily for employers with approximately 3–50 employees, with options for larger groups where appropriate.

The right starting point for your situation.

Designed primarily for employers with approximately 3–50 employees, with options for larger groups where appropriate.

Your employees don’t need another benefits website. They need someone who can help.

We don’t just provide benefits. We help employees use them.

One team. One healthcare experience.

Coverage, care, pharmacy, and personal navigation—connected by Shield.

Insurance products, plan designs, eligibility, services, pricing, coverage, and availability may vary by state, carrier, employer, underwriting requirements, and applicable law. Shield Health 360 does not guarantee eligibility, coverage, insurance approval, medical outcomes, savings, tax outcomes, or treatment results. Medical services, prescriptions, medications, and treatment programs are subject to provider evaluation, medical necessity, eligibility, and applicable laws and regulations.

© 2026 Shield Health 360. All rights reserved.